Try to see if the Messenger is among them as well as the Facebook app. From there, you will see a list of apps that have available updates. Open the Play Store and then go to My Apps. If it still does, then try the next procedure. So, after doing this, open Messenger and see if it still crashes or not. This procedure often fix software-related problems. This will restart the phone like it normally does but its memory is refreshed and its apps and services reloaded. To do this, press and hold the volume down button and the power key at the same time for 10 seconds or more. However, I suggest you perform the forced restart as it’s way more effective than the normal restart. When it comes to troubleshooting a problem caused by applications, it’s recommended that you begin the process with a reboot. Uninstall Messenger and then reinstall it.Try to update the Messenger and Facebook itself.Here’s what you should do with your Galaxy S9 with Messenger app that’s not working after the Android Pie update… If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our Android issues questionnaire. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If you’re one of the owners of this device and are currently having similar problem, continue reading as this article may be able to help you one way or another.įor owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. So, I will share with you the solutions that will work in this problem. I personally encountered similar issues in the past and I know that it’s not really that serious. I will address such problem in this post. We have readers that own the Samsung Galaxy S9 who reported that the Messenger app starts to crash or won’t work after the phone has been updated to Android 9.0 Pie. When a major firmware update is rolled out, you can always expect that an update for said apps will follow suit to address possible problems. Facebook and its Messenger are being updated regularly.

Update messenger app